Frequently Asked Questions

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Once you have registered, you can access exclusive promotions, available only to registered users.

Not all of the products shown are immediately available from stock. Only items marked ‘In stock’ are ready for immediate dispatch. Items labelled ‘To order’ or ‘To quote’ require prior request and are subject to confirmation of availability and delivery time.

Returns will be evaluated individually. For more information, please consult our Customer Service section.

Like returns, exchanges will be considered on a case-by-case basis, after analysing the condition of the product and within the applicable legal deadlines.

What is the estimated delivery time? The estimated delivery time after confirmation of payment (for orders placed before 4pm) is 24/48 hours. Any delay in the delivery process will be the responsibility of the transport company, however, we will be happy to help resolve any problems with delivery or payment?